MAXPRO AI, endeavours to help people and organisations use technology to empower them. To achieve this, we may need to collect personal information about your and the circumstances surrounding your requirements.

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What does “personal information” mean?

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Personal information is any information that identifies you or by which your identity may be reasonably established. Personal information that we may collect from you includes your name, address, location details, contact details, business details, work details, telephone numbers, email addresses, gender, age and other information depending upon and/or relevant to your engagement with us.

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Personal information can include information about you which is available on the internet, for example, information available on social media or information that we acquire from service providers. Personal Information also includes navigational Information, which refers to information about your computer and your visits to the websites such as your IP address, geographical locations, browser types, referral sources, lengths of visit and pages viewed.

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What do we do with the information we collect?

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We generally, only use personal information for the purpose(s) for which we collected it, or for some related purposes.

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The information we collect allows us to contact you to deliver the products and the services that you request, identify any issues and offer appropriate advice. It also enables us to administer our services and conduct appropriate credit and security checks.

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We may also use your information to conduct marketing activities including targeted and non-targeted promotions. You are free to opt-out of receiving any further marketing communication/material from us.

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How do we collect your personal information?

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We generally collect personal information directly from the individuals through phone calls, website visits, email, social media, meetings, joining our seminars, filling-in the forms and surveys. We may obtain details about you from marketing databases or other sources that are publicly available such as websites, journals, and online directories. However, you will always have an opportunity to opt-out of receiving marketing and promotional material from us.

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Use of Cookies

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To help us improve our customer service, the servers may attach a cookie to your computer when you visit our websites. A cookie assists us to store information about how visitors use our websites and the pages that may be of most interest to them.

 

This information may be used to make assumptions about who uses your computer and to provide users of your computer with information that we think may interest the users of your computer, and to personalise information when personal details have been provided. Cookies may also be used to record engagement with marketing emails to help us assess interest in our products and services, and whether future communication is appropriate or not?

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You should be able to configure your computer so that it disables cookies or does not accept them, however, doing so may reduce the experience that you are liable to receive from us.

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Who would MAXPRO AI disclose your personal information to?

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MAXPRO AI does not share, sell, rent or otherwise disclose your personal information except in the following circumstances:

•  When fraudulent or unlawful activity is suspected or MAXPRO AI is required/authorised by law;
•  For credit-related purposes;
•  With our related/sister concerns and organisations;
•  With our logistics providers and contractors to assist in delivering the services, including delivery of products;

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Ensuring your personal information is accurate

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MAXPRO AI takes reasonable steps to ensure that the personal information it collects uses or discloses is accurate. It is important that during your relationship with MAXPRO AI you notify us of any changes to your personal information which we hold. However, MAXPRO AI, is not responsible for any wrong entry of the information.

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The security of your personal information

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MAXPRO AI does secure handling of your personal information. At MAXPRO AI, we take all reasonable precautions to safeguard personal information held by us, either electronically or paper-based, from loss, misuse, unauthorised access, modification or disclosure. However, you must note that online data security cannot be guaranteed due to the nature of the internet.

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Access to your personal information

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You may request to access your personal information held by MAXPRO AI. Upon request, MAXPRO AI will allow access to this information to you to make any amendments that may be necessary. This will be subject to any exemptions allowed under applicable privacy law. Should you wish to access your personal information, please contact MAXPRO AI vide email at team@maxproai.in or vide WhatsApp message on +91-9140-384459 to inform us of your request.

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Third parties and your information

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Our websites, including our corporate website and social media sites/pages, may link directly to websites operated by third parties (Linked Sites). You acknowledge that Linked Sites are not operated by us. We encourage you to always read the applicable privacy policy of any Linked Site while entering the Linked Site. We are not responsible for the content or practices of the Linked Sites or their privacy policies regarding the collection, storage, use and dissemination of your personal information.

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Your consent

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As part of your engagement with us, and your use of our website and social sites/pages, you consent us to the collection, storage, use and dissemination of your personal information in accordance with this privacy policy and as otherwise permitted by applicable privacy law.

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Complaints about breaches of privacy

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If you believe MAXPRO AI has wrongfully breached this privacy policy, you may lodge a complaint by dropping a WhatsApp message to +91-9140-384459 or by dropping an email at info@maxproai.in. 

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Changes to this privacy policy

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MAXPRO AI may change this privacy policy from time to time to ensure that it is up to date and complies with the prevailing law. You should check this privacy policy regularly so that you are aware of any variations made to this privacy policy.

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Google reCapture

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MAXPRO AI website uses Google reCAPTCHA when you complete forms such as the one on our Contact Us page to reduce the amount of spam we receive. To learn more about reCAPTURE you can read Google’s terms of service.